Velvet Limo respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, book a ride, or contact us for our luxury chauffeur services in New York.
We may collect personal information such as your name, phone number, email address, pickup and drop-off location, travel date and time, flight details, service requests, and any message you send to us.
We may also collect basic website information such as your browser type, device information, IP address, pages visited, and website activity to help us improve our website and user experience.
Velvet Limo uses your information to provide our services, confirm bookings, respond to inquiries, manage ride requests, send updates, improve customer service, and communicate important trip details.
We may use your pickup, drop-off, and flight details to arrange accurate chauffeur service, airport transfers, and timely arrival tracking across New York.
If online payment is available, payment details may be processed securely through a trusted third-party payment provider. Velvet Limo does not intentionally store full credit card details on our website.
Our website may use cookies or similar technologies to improve performance, understand visitor activity, and provide a better browsing experience. You may disable cookies in your browser settings.
We do not sell your personal information. We may share limited information only when needed to provide our services, such as with chauffeurs, dispatch staff, booking systems, payment providers, or service partners.
We may also share information when required by law, legal process, safety concerns, or to protect our rights, customers, and business operations.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website or online system can guarantee complete security.
We keep your information only as long as necessary to provide services, manage bookings, respond to requests, meet legal requirements, and maintain business records.
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business requirements.
Our website may contain links to third-party websites or services. Velvet Limo is not responsible for the privacy practices, content, or security of those third-party websites.
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
If you have any questions about this Privacy Policy or how your information is handled, please contact Velvet Limo in New York through our website, phone number, or email address.
